FAQ The Media Hotel & Towers

Hotel in Jakarta


What is check in/check out time?
The check-in time is 14:00 hrs. and check-out is at 12:00 hrs.
Do you have high-speed wired and/or wireless Internet access available?
Complimentary wireless Internet access is available throughout the hotel and high-speed wired Internet access is available in all guest rooms.
Do you have a pet policy?
Pets are not allowed in the hotel.
Do you have special facilities and services available for the disabled guests?
Yes, we have rooms specially equipped for disabled guests in the hotel and the rest rooms in public areas are also easily accessible by guests in a wheel chair.
Do you offer free shuttle service from/to the airport?
We do not provide free shuttle service from/to the airport, however we do have limousine service (cost depend on type of vehicles and no. of passengers)
What is your child policy?
Children age 12 and older are charged the adult rate. Maximum one child of 12 years or under stay for free if sharing bed with parent. Breakfast is complimentary for children under 6 years of age. Breakfast is half price for children ages 6 to 12.
What is your cancellation/deposit policy?
Credit card number is required to confirm the booking. In case of cancellation less than 72 hours prior to arrival or in case of no-show, one night-stay per room will be charged on your credit card.

Super Saving with Breakfast